This is Trengo's status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a note here.
If you are experiencing an issue which is not listed here, please send an email to support@trengo.com and we'll get back to you as soon as we can.
Apr 26
No incidents on this day.
Apr 25
No incidents on this day.
Apr 24
No incidents on this day.
Apr 23
No incidents on this day.
Apr 22
Earlier today, we experienced a technical issue where inbound calls were showing up as missed in Trengo, affecting multiple teams including Agency One. The issue has now been resolved and everything should be working as expected.
Thanks for your patience!
We're currently investigating an issue where inbound calls are appearing as missed calls.
This affects multiple teams. Our team is actively looking into it and working on a resolution.
The issue impacting the sending of emails with large attachments via the Graph API using multipart/form-data due to a Microsoft bug has been addressed. It appears the fix is now fully rolled out, and there have been no errors of this specific type in over 12 hours in both the US and EU regions.
Apr 21
No incidents on this day.
Apr 20
We are seeing significant progress with the fix rolled out by Microsoft for their issue impacting the sending of emails with large attachments via the Graph API using multipart/form-data. Over the past 48 hours, the error rate has dropped substantially, and we are monitoring the improvements closely.
We will continue to monitor the situation and provide updates as needed. Thank you for your patience as Microsoft works to fully deploy the fix.