Problems detected.

This is Trengo's status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a note here.

If you are experiencing an issue which is not listed here, please send an email to support@trengo.com and we'll get back to you as soon as we can.

Platform Outage - Forwarding Email Channel

Due to an issue with our email provider, we are currently unable to process emails from forwarding channels. Gmail, Outlook and Nylas channels are not affected.

Update (Nov 02, 00:02 CET): We have found the cause of the problem with Forwarding Email Channels and we have reached out to our email provider for further assitance. Until sending is restored, emails sent from a Forwarding Email Channel are not delivered.

Update (Nov 02, 09:12 CET): Email channels that forward to a @trengomail.com address are still disrupted. Emails to and from these channels may be delayed or not delivered. We are working with our email provider to restore this as soon as possible. Gmail, Outlook and IMAP channels work normally. We will post an update as soon as service is restored.

inbox - app.trengo.com
60 days ago
100% uptime
Today
website - trengo.com
60 days ago
99.992% uptime
Today
help - help.trengo.com
60 days ago
100% uptime
Today

Incidents in the past 7 days

View full history
  1. Nov 02

    No incidents on this day.

  2. Nov 01

    1. Platform Outage - Forwarding Email Channel

      Due to an issue with our email provider, we are currently unable to process emails from forwarding channels. Gmail, Outlook and Nylas channels are not affected.

      Update (Nov 02, 00:02 CET): We have found the cause of the problem with Forwarding Email Channels and we have reached out to our email provider for further assitance. Until sending is restored, emails sent from a Forwarding Email Channel are not delivered.

      Update (Nov 02, 09:12 CET): Email channels that forward to a @trengomail.com address are still disrupted. Emails to and from these channels may be delayed or not delivered. We are working with our email provider to restore this as soon as possible. Gmail, Outlook and IMAP channels work normally. We will post an update as soon as service is restored.

  3. Oct 31

    No incidents on this day.

  4. Oct 30

    No incidents on this day.

  5. Oct 29

    No incidents on this day.

  6. Oct 28

    No incidents on this day.

  7. Oct 27

    No incidents on this day.