This is Trengo's status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a note here.

If you are experiencing an issue which is not listed here, please send an email to support@trengo.com and we'll get back to you as soon as we can.

All systems Operational

inbox - app.trengo.com
60 days ago
99.95% uptime
Today
website - trengo.com
60 days ago
100% uptime
Today
docs - developers.trengo.com
60 days ago
99.92% uptime
Today
help - help.trengo.com
60 days ago
100% uptime
Today

Incidents in the past 7 days

  1. Apr 19

    1. Inbound messages on Gmail/Outlook channels delayed

      We are seeing a slight delay of inbound messages on Gmail and Outlook email channels arriving into the inbox. Messages do arrive, but it’s taking them a little longer than expected. We are investigating the cause of this issue and will keep you informed as we learn more.

      Update Friday, 19 April 11:25: We have found the root cause of the issue and resolved it. Thanks for your patience!

  2. Apr 18

    No incidents on this day.

  3. Apr 17

    No incidents on this day.

  4. Apr 16

    No incidents on this day.

  5. Apr 15

    1. Inbox interface slow in loading

      We’ve seen that the main inbox page interface is loading slower than expected, resulting in buttons and folders not being clickable. This appears to be occurring at random and not affecting all users. Our team is looking into the issue now and will update you accordingly.

      Update 16:00 15 April : We are investigating a potential fix for this issue. Additional updates to come.

      Update 17:00 15 April : A fix is set to be deployed tomorrow morning (16 April) so as not to disrupt other processes in Trengo. You may experience some occasional slow loading of the inbox interface in the meantime. Thank you for your patience, and we’ll update here when we’ve implemented the fix!

      Update 16 April 9:56 : Issue resolved! Thank you for your patience.

  6. Apr 14

    No incidents on this day.

  7. Apr 13

    No incidents on this day.