This is Trengo's status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a note here.
If you are experiencing an issue which is not listed here, please send an email to support@trengo.com and we'll get back to you as soon as we can.
Aug 22
No incidents on this day.
Aug 21
No incidents on this day.
Aug 20
AI Journeys and the AI Agent are back to normal after successfully implementing a fix. We will continue monitoring the situation to ensure the problem is fully resolved. If you continue to experience issues, please inform our team via support@trengo.com, so we can investigate further.
We are experiencing intermittent issues in the communication between AI Journeys and the AI Agent, and are actively investigating. Some Journeys may run slowly or fail to complete. Other parts of the platform are unaffected. We will post an update as soon as we know more.
Aug 19
No incidents on this day.
Aug 18
No incidents on this day.
Aug 17
No incidents on this day.
Aug 16
No incidents on this day.